home | about us | contact us | news | privacy policy | site map

Inquiry Reports


Inquiry Year-to-Date Summary 2007 (pdf 29kb)

Inquiry Year-to-Date Summary 2006 (pdf 30 kb)



Inquiry Year-to-Date Summary
1-1 through 1
2-31-2005
Inquiry Source
2004 2005
%Change
Telephone
18,632 13,893 -25.4%
Mail
17,109 17,973 5.0%
E-mail
53,025 67,851 28.0%
Web User Sessions
5,246,397 8,068,651 53.8%
New eNewsletters*
59,633 71,791 20.4%
Total Inquiries
5,394,796 8,240,159 52.7%
Welcome Center Visitors**
7,454,445 7,259,884 -2.6%
*Subscriptions from the Michigan Business Report have been included since June 2005. **Welcome Center Visitors for 2004 are adjusted to reflect the closure of Monroe Welcome Center in 2005.


Inquiry Year-to-Date Summary
1-1 through 12-31-2004
Inquiry Source
2003
2004
%Change
Telephone
23,407 18,632 -20.4%
Mail
25,483 17,109 -32.9%
E-mail
39,280 53,025 35.0%
Web User Sessions
4,080,010 5,246,397 28.6%
New eNewsletters*
27,050 59,633 120.5%
Total Inquiries
4,195,230 5,394,796 28.6%
Welcome Center Visitors**
9,033,859 9,135,278 1.1%
*2003 new eNewsletter subscriptions are from the monthly and combined profiled interests newsletter. 2004 new eNewsletter subscriptions are from the monthly, camping, deals & eSpecials, fall updates, golf, hiking, biking, museums, shopping, skiing and snowmobiling newsletter.
**Monroe welcome center was closed in October 2004 for reconstruction. Welcome center visitors for 2003 are adjusted for Monroe closure.


Inquiry Year-to-Date Summary
Through December 2003
Inquiry Source
2002
2003
%Change
Telephone
37,440
23,407
-37.5%
Mail
31,510
25,483
-19.1%
E-mail
47,812
39,280
-17.8%
Web User Sessions
2,226,663
4,080,010
83.2%
eNewsletter
25,113
27,050
7.7%
Total Inquiries
2,368,538
4,195,230
77.1%
Welcome Center Visitors
8,452,867
8,276,230
-2.1%
Note: Welcome Center Visitors for 2003 are adjusted to reflect the closure of Coldwater Welcome Center in 2002.


Inquiry Year-to-Date Summary
Through December 2002
Inquiry Source
2001
2002
%Change
Telephone
65,304
37,440
-42.7%
Mail
35,140
31,510
-10.3%
E-mail
48,846
47,812
-2.1%
Web User Sessions
1,455,202
2,226,663
53.0%
eNewsletter
45,503
25,113
-44.8%
Total Inquiries
1,649,995
2,368,538
43.5%
Welcome Center Visitors
8,389,781
8,452,867
0.8%
Travel Michigan processed nearly 2.4 million inquiries in 2002. This was a 43% increase over the 1.6 million inquires processed in 2001. The primary reason for this increase was the continuing trend of dramatic growth of web site visitors, which increased 53% in 2002. Welcome Center visitation also increased in 2002 to over 8.4 million visitors.


Inquiry Levels - 1998 to 2002
Year
Inquiries
%Change from Last Year
1998
574,246
25.3%
1999
1,226,482
113.6%
2000
1,422,709
16.0%
2001
1,649,995
16.0%
2002
2,368,538
43.5%
1998 to 2002
312.5%
Because of the growth in web site visitors, the growth in overall inquiries levels has been at double and triple-digit levels since 1998, achieving an all-time record level in 2002.